Answer:
Empathy
It's important for a manager to have empathy toward their employees because it can help gain their trust and respect. When you demonstrate you understand what your employees are going through and that you care about them as individuals, you make them feel important and appreciated. If an employee comes to you with a problem, whether it's work-related or personal, try to listen to their words and offer suggestions to resolve their issue or just be a sounding board for their complaints or ideas. These simple gestures go a long way toward earning your employees' trust
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