Answer:
Ideas that could demonstrate non-verbal communication, listening actively and appropriately, or practice of good customer service skill are:
• Eye-contact: It is very important to maintain an eye-contact while communicating. It shows that an individual is engaged and interested in talking or listening.
• Hand postures: The movement of hands strengthens any kind of communication.
• Avoid distractions: One should give their complete attention on the communication only. All sources of distraction like phone, laptop, or external noise should be eliminated.
• Notice incongruent behavious: It often happens that people try to forge their emotions. A person regarding himself to be happy might have opposite facial expressions. Do not ignore these small details.
• Active listening: Every good speaker is a good listener at first. Thus, do not upset another person by interrupting in conversation. Always show that you are interested in their viewpoints.