Read and analyze the clues below and write the correct word on the blocks across and down. Products or services that will meet the need Across 2 - measures how well the expectations of a customer concerning a product or service provided by a company have been met. 4 - taking possession of an asset by purchase. 7 - is a party that has an interest in a company and can either affect or be affected by the business. 9 - the amount of something that people and other entities use. 10 - is information provided by clients about whether they are satisfied or dissatisfied with a product or service. Down 1- funds used by a business to attain new assets, improve existing ones, or reduce a liability. 3 - unable to be touched or grasped; not having physical presence. 5 - indicates the extent to which customers are devoted to a company’s products or services. 6 - meeting the needs and desires of any customer. 8 - capable of being perceived especially by the